FAQs

If you cancel at least two weeks before your scheduled camp week, you will receive 50% of your payment back initially. The remaining 50% will be refunded only if we are able to fill your spot, minus a $25 cancellation fee.

Cancellations made less than two weeks before your camp week are not guaranteed a refund.

If a camp week is full, any additional registrations will be placed on a waitlist.

• You will not be charged unless your camper moves off the waitlist into the camp session.
• If a spot becomes available, your camper will be automatically enrolled, your payment method will be charged, and you will receive an email notification.

Since the waitlist is based on camper age and gender, we cannot predict the chances of a spot opening for your child.

We want to make the registration process as simple and flexible as possible! You have two options for payment:

1. Pay in full at the time of registration.

2. Choose a monthly payment plan, which begins with a $75 deposit when you register. The remaining balance will be divided into monthly payments, depending on your registration date. You’ll see all payment dates listed on the checkout page.

If you’re registering closer to the start of camp and would like to explore monthly payment options, please don’t hesitate to reach out to our registration team at [email protected] — we’re happy to help!

You can easily update your payment method anytime:

1. Log in to your Parent Portal.

2. Under “Your Family,” click on Financial Management.

3. From there, you’ll see options to update your debit/credit card or eCheck information on file.

Yes! We’re grateful to be able to offer a limited number of scholarships to help make camp more accessible for families.

To apply:

1. Email [email protected] to request a copy of our Scholarship Guidelines.

2. Send a copy of your most recent tax return to the same email address.

3. Scholarships are awarded based on financial need and availability.

4. Applications are typically reviewed within 3 weeks, and you’ll receive an email notification with the decision.

5. Most scholarships cover half of the camp fee, and it’s important to read all instructions carefully to ensure your application is complete.

Yes! You can request groupmates during registration.

If you need to add or change a groupmate request after registering:

1. Log into the Parent Portal.
2. Under Forms & Documents, find and complete the Add or Change a Groupmate form.
3. Our registration team will process your request.

If you need to reset your password:

1. Visit the Parent Portal.
2. Click Retrieve/Set Password under the login fields.
3. Enter your email and follow the instructions in the reset email.

Yes!

• To add funds for snacks:
  1. Log into the Parent Portal.
  2. Click View or Add Snack Money under your camper’s account.
  3. Select Fund Account, enter an amount, and choose a payment method.

To purchase camp merchandise, visit our Camp Store. Your camper will receive their items during their camp session.

You can visit Lost & Found Monday – Friday from 11:30 AM – 1:00 PM while the camp store is open.

Directions:

• Drive around the horseshoe driveway.
• Before reaching the exit gate, turn right.
• The Lost & Found is located at the back of the house you’ll see there.

If you have any other questions, feel free to reach out—we’re happy to help!