Have Questions?

Below are some of the most frequently asked questions about registration, the parent dashboard, and summer policies. If your question is not listed below, you can always email us at info@campthurman.org, or call the main office during business hours.

FAQs

Log into the Parent Dashboard. On the left sidebar, click “FORMS.” Click on your camper’s name at the bottom and scroll down until you find the form that says “Cancel a Camp Week” or “Change a Camp Week.” If you have multiple campers, you will have to fill out the form for each camper.

If you cancel two weeks prior to your scheduled camp week, you will get 50% back initially and the other 50% back if we are able to fill your spot, MINUS THE $25 CANCELLATION FEE. We do not guarantee refunds if you cancel less than two weeks before your scheduled week.

If a camp week is full, all registrations for that week forward will go on a waiting list. If you register for a week that is full, you will not be charged unless you are moved into the camp week. If a spot opens up, you will be automatically put in the camp week, your card will be charged, and you will receive an email notifying you of the change.

The waitlist is unpredictable. There is no way to know the odds of your camper getting moved in. The waitlist is comprised of all ages and genders, so it is completely up to chance whether or not a camper of the same age and gender of your camper cancels to open up a spot for your camper.

You can pay in full at the time of registration, or you can choose our extended monthly payment plan. The extended payment plan requires an added $5 deposit at the time of registration. The total of your registration will be divided monthly until May 16, which will be the last payment.  If you are registering close to the start of summer camp for a later camp week, we may add additional payment dates.

Log into the Parent Dashboard. On the left side bar, click on “FINANCIAL.” Click “Add Payment Method” and fill in your card information. To make this your primary card, double-click the check.

Scholarships are available, but limited. To apply for a scholarship, you must first register your camper using the Monthly Payment option. This will only require a $5 deposit. After you register through the Parent Dashboard, click “FORMS” on the left side bar. Click on your camper’s name and scroll until you find the form that says “Scholarship Guidelines.” After reviewing the form, you may then submit the “Scholarship Request Form,” found in the same place. You must then email the first page of your most recent tax return to scholarships@campthurman.org. Scholarships are awarded based on need and availability. Applications will be processed within three weeks of submission, and you will be notified by email of the results.

Yes.  You may request groupmates during the registration process.  After the initial registration process is completed, to request a group mate for your camp week, first log into the Parent Dashboard. On the left hand sidebar, click “FORMS.” Click on your camper’s name at the bottom and scroll down until you find the form that says “Add/Update Groupmates.”

Go to the Parent Dashboard. Underneath the login spaces, click “What’s my Password?” Enter the email address of your account and follow the steps to reset your password from the email that is sent to you.

Yes. To purchase snacks or a t-shirt after the enrollment process, log into the Parent Dashboard. On the left side bar, click “ENROLLMENT.” Under your camper’s name, click “Purchase Additional Options for 2024.” Select what you would like to add and then continue to the checkout page to complete your purchase. After May 1st, t-shirts may not be purchased through the registration system, only through our camp store.

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